Barcelo Maya Beach Resort - Riviera Maya - Maya Beach Resort & Hotel
Barceló Maya Beach
Barceló Maya Grand Resort
All-inclusive - Riviera Maya, Mexico
1 (888) 774 0040 or (305) 774 0040
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Premium Level is the concept of exclusive services and facilities offered at Barceló Premium Level hotels, which provides guests with a superior and exclusive level of service. To obtain our Premium Level services, book one of the following room categories: Premium Level Ocean Front Junior Suite or Premium Level Ocean Front Suite (with this second category choice you can also enjoy access to the facilities and services of the Barceló Maya Palace hotel).

The following services - and more - are included:

  • Personalized check-in and check-out in the exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Room with the best views in the Premium Level area
  • Welcome gifts in the room upon arrival (grapes, bottle of sparkling house wine)
  • Pool towels in the room
  • VIP minibar (sodas, water, domestic beer, and snacks)
  • Superior toiletry items
  • Turn down service
  • Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen)
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet. Service available from 7 am to 11 pm (7 am – 11 pm)
  • Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace)
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (two passwords per room, one device at a time)
  • Express laundry service at the normal rate
  • Room service
  • 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
  • 10% discount at Barceló gift shops
  • Access to the hydrotherapy area in the spa